Automotive Service Advisor
$62,000 - $120,000 USD yearly
Service Advisor (Experienced) – Discount Inspection & Brakes | Friendswood, TX
Discount Inspection & Brakes, part of D.I.B. Automotive Group, is hiring a seasoned Service Advisor for our Friendswood shop at 4546 FM 2351.
We need a proven automotive pro. This is not an entry-level role. The right person knows cars, sells with integrity, and can run the front counter and shop flow with confidence.
Pay: $62,000–$120,000 per year, based on experience and performance
Sign-on bonus: Up to $10,000
Plus: Benefits, paid training and development, and room to grow across D.I.B. Automotive Group
Your Day-to-Day
- Welcome customers and pinpoint what their vehicle needs
- Walk customers through inspection results and recommended repairs
- Present pricing, timelines, and service options clearly and honestly
- Earn customer trust and close on needed repairs and maintenance
- Work hand-in-hand with technicians to keep jobs moving
- Oversee daily workflow, tech productivity, and vehicle status
- Document customer communication, approvals, completed work, and recommendations
- Update customers on progress and follow up after service
- Resolve customer questions, concerns, and escalations with professionalism
- Keep the service area clean, organized, and customer-ready
- Mentor and support team members as needed
- Keep up with current repair procedures, vehicle technology, and industry best practices
What You Bring
- 5+ years in service advising, service management, or automotive repair
- Solid hands-on mechanical knowledge
- Leadership or management experience in an automotive shop
- Proven sales ability and a customer-first mindset
- Ability to translate technical issues into plain language
- Skill at prioritizing vehicles and keeping the shop running smoothly
- Experience with diagnostic processes and shop management software
- Working knowledge of tires, state inspections, preventive maintenance, and general repair
- Reliable, organized, and professional
- Ability to stay sharp and multitask in a high-volume shop
Why D.I.B.
- $62K–$120K annual earning potential
- Up to $10,000 sign-on bonus
- Health insurance
- Paid time off
- Employee discounts
- Employee assistance program
- Professional development and tuition reimbursement
- Steady, high-demand shop and customer base
- Clear path to advancement within D.I.B. Automotive Group
Location: Discount Inspection & Brakes, 4546 FM 2351, Friendswood, TX
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