Terms of Service

Version 2.3. Effective November 7, 2026.

These Terms of Service (the "Terms") are the agreement between you and 1800RETAIL LLC for your use of RetailHired, the job board at retailhired.com, including its listings, accounts, applications, alerts and articles. By using RetailHired you agree to these Terms. If you do not agree, please do not use RetailHired.

In short

RetailHired is a brand of 1800RETAIL LLC, which operates it. It is a job advertising and career information platform for retail jobs in the United States. We are not an employer, staffing agency or recruiter, and we are not part of any hiring decision.
You must be 18 or older to use RetailHired. Job seekers never pay to search, apply or get job alerts.
Employers are responsible for their listings: pay, benefits, requirements, location and how to apply. We manually review every job submitted directly by an employer before it goes live. Imported listings and reports are handled as described in sections 6 and 10. Review is not a verification of every detail and is not an endorsement.
Some listings are gathered from public job postings. They send you to the employer's own website to apply. Applications you send through RetailHired go to the employer who posted the listing. If a listing sends you to another website, that site's terms and privacy practices apply.
If a listing looks wrong or unsafe, report it through our contact form. Start your message with "Report a listing:" followed by the job title or link. We review reports and may remove content or close accounts.
Paid services are not offered today. If we introduce them, the price and terms will be shown before you buy.
Articles and planned programs are for general information. They do not certify anyone, and joining them is never required to apply for a job.

1. Who operates RetailHired and what it is

RetailHired is a brand of 1800RETAIL LLC, which operates it. In these Terms, "RetailHired", "we", "us" and "our" mean 1800RETAIL LLC. "RetailHired by 1-800 RETAIL" is our brand line. RetailHired is a job advertising and career information platform dedicated to retail, from a first retail job to a leadership position. It lists jobs located in the United States, including remote roles open to US workers. Employers advertise open roles. Job seekers find and apply for them. We may also publish articles, and we are planning programs, about retail leadership and customer care.

RetailHired is not an employer, staffing agency, recruiter or placement service. We do not screen, interview or hire candidates for anyone, and we are not a party to any employment relationship, offer, contract or dispute between a job seeker and an employer. Employers decide whom to hire and on what terms. Job seekers decide whether to apply and whether to accept an offer.

RetailHired runs on Job Boardly, a hosted job board platform operated by a third-party provider. The Job Posting Guidelines form part of these Terms for employers and content providers. If we introduce paid services, the purchase terms shown at checkout will also apply to that purchase.

2. Who may use RetailHired

You must be 18 years of age or older to use RetailHired. By using RetailHired you confirm that you meet this requirement and that you are able to enter into a binding agreement.

If you use RetailHired for a business, for example as an employer or a recruiting firm posting on an employer's behalf, you confirm that you have authority to accept these Terms for that business, and "you" includes the business.

3. Accounts and security

Anyone can browse listings without an account, and today you do not need one to apply through a RetailHired application form. Employers need an employer account to post jobs. Job seekers can create a profile to store a resume and other details.

Register as an employer or a job seeker, then sign in with your email address and password. If you have not set a password yet, leave the password field blank and a setup link will be emailed to you. If you forget your password, use the reset page.

When you create an account, you agree to give accurate information and keep it up to date, to use your own name or the name of a business you are authorized to represent, and to keep your password and any setup or reset link private. You are responsible for activity under your account until you tell us about unauthorized use. Tell us right away through the contact form if you believe someone has used your account without permission. We may suspend an account while we look into it. Do not share your login. You are responsible for anyone, and any tool, you allow to use your account.

4. Job seekers

Profiles

A job seeker profile can include your name, headline, location, resume, photo, links, skills and a short description. Include only information you are comfortable sharing with employers when you apply, keep it truthful, and do not upload content that belongs to someone else.

Applications

Listings on RetailHired use one of two application methods.

Applying through RetailHired. When you complete an application form on RetailHired, your application, including your resume and message, is delivered to the employer who posted the listing. The employer decides how and when to respond. We do not review applications or take part in the decision.
Applying on an employer's site or an external service. Some listings send you to the employer's own website or to an external application service. Anything you enter there is governed by that provider's terms and privacy practices, not by these Terms.

Confirm details with the employer

Employers write their own listings. Our review of employer posts does not verify every detail, such as pay, benefits, schedules, locations, requirements or the identity of the person who posted. Confirm every detail that matters to you directly with the employer before you accept an offer or leave another job. Be cautious with any request to pay a fee, buy equipment, or share bank, card or government identification details. See our Job Seeker Safety page for common warning signs, and the Federal Trade Commission's page on job scams.

No guarantee of results

We do not promise that any listing is still open, that an employer will read or answer your application, or that you will receive an interview, an offer, a job or any particular result. Listings may change, close or expire at any time.

5. Employers and content providers

This section applies to employers and to anyone who posts on an employer's behalf, such as a recruiting firm or agency (together, "content providers").

You are responsible for your listings

You are responsible for everything you supply to RetailHired, including compensation, benefits, schedules and job type, requirements, work location and arrangement (remote, hybrid or onsite), application instructions and any external application link, and your company name, logo, description and website. Information must be accurate when you post it and stay accurate while the listing is live. Close or update a listing when the role is filled or the details change. Every listing must be for a job located in the United States, or a remote role open to US workers, and must state a pay range or rate. The pay requirement is a RetailHired platform rule. It applies whether or not the law where the job is located requires it.

Authority and lawful hiring

By posting, you confirm that:

You are the employer, or you are authorized to post on the employer's behalf and to receive applications for it.
The listing is for a genuine, currently open position with the employer named in it.
Your listing and your hiring practices comply with applicable law where the job is located, including equal opportunity, wage and hour, and pay transparency laws. Several states and cities require pay ranges in job postings. For example, Cleveland, Ohio requires pay ranges in covered job postings (since October 27, 2025), and Columbus, Ohio enforces its rule from January 1, 2027.
You will handle applicant information lawfully, keep it secure, and use it only for hiring purposes.
You will not ask applicants to pay anything, or to provide bank, card or government identification numbers, as a condition of applying.

Guidelines and review

Posting a listing means you accept these Terms and the Job Posting Guidelines. We manually review every job submitted directly by an employer before it goes live. Imported listings and reports are handled as described in sections 6 and 10. We check for things like a real business, a real retail role, no fees charged to applicants, no commission-only or multi-level marketing roles, a working way to apply, and a stated pay range or rate. Review does not verify every detail, and publication is not an endorsement. We may reject a listing, edit it for formatting, or remove, unpublish or limit the display of any listing at any time, for example after a report or when it conflicts with these Terms. We may ask an employer for reasonable proof of identity or business before or after a post goes live, and may hold or remove a post until it is provided.

Posting terms and pricing are not yet published. If you want to post a job, please contact us through the contact form. See section 11.

6. Imported listings and external services

Some listings are gathered from public job postings through a third-party job data provider. These listings say "Apply on employer website" and send you to the employer's own site. RetailHired does not receive those applications, and the employer's terms and privacy practices apply there. Unless a listing says otherwise, RetailHired is not affiliated with or endorsed by the employers in imported listings.

An imported listing may show "Employer posting checked" with a date. This means RetailHired's automated check found the posting on the employer's own site on that date. It is not a review by a person. Availability may change, and the label does not guarantee the job is still open or that the employer is accepting applications. RetailHired is not affiliated with the employer unless the listing says so, and Apply takes you to the employer's site. We may remove listings we determine are closed. An employer can ask us to remove or correct a listing about its company through the contact form, and we act on those requests promptly.

The appearance on RetailHired of a listing, a company name or logo, an article or a contributor does not imply any partnership, endorsement, background check, verification or guarantee by us. Imported listings may be removed at any time without notice.

Employer names and logos belong to their owners. Their appearance on RetailHired does not mean the employer is affiliated with, sponsors or endorses RetailHired.

7. Acceptable use and prohibited content

Use RetailHired only for its intended purpose: advertising, finding and applying for retail jobs, and reading career information. You must not post, send or do any of the following:

Scams and fake jobs. Listings that are not genuine openings, commission-only or multi-level marketing roles, and any listing used to collect personal data, sell a product or recruit people into a scheme.
Unlawful or exploitative opportunities. Jobs involving illegal activity, sexual services or exploitation; unpaid positions; compensation solely in goods, gift cards or cryptocurrency; business, franchise or investment opportunities; or deceptive mystery shopping, check cashing, package reshipping or product promotion schemes.
Impersonation. Pretending to be another person, employer or organization, or claiming an affiliation you do not have.
Deceptive pay. Advertising compensation that does not reflect what the employer actually offers, hiding required fees or deductions, or describing unpaid roles as paid.
Unlawful discrimination. Stating or implying a preference based on race, color, religion, sex, national origin, age, disability, genetic information or any other characteristic protected by applicable law.
Misleading locations. Listing a job in a city or store where the work will not take place, or labeling a role as remote or hybrid when it is not.
Requests for payment or sensitive information. Asking applicants for money, deposits or equipment purchases, or for bank or card numbers, government identification numbers or passwords, as part of an application.
Scraping and automated access. Copying content by automated means or accessing RetailHired with bots or scripts, other than ordinary search engine indexing of public pages. This includes scraping, harvesting, bulk downloading or systematically extracting RetailHired content to create datasets or to train or fine-tune artificial intelligence models without our prior written permission, except as permitted by applicable law. This does not restrict ordinary use by job seekers.
Malware and interference. Uploading malicious code, probing or bypassing security, overloading the service, or interfering with other users' access.
Harassment and abuse. Threatening, abusive, hateful or sexually explicit content, and unwanted contact with other users.
Rights violations and spam. Content that infringes copyright, trademark, privacy or other rights, bulk unsolicited messages, duplicate listings, or content unrelated to retail employment and careers.

If you see content that breaks these rules, please report it. Section 10 explains how.

8. Content rights and license

Your content

You keep ownership of everything you post or upload to RetailHired, including listings, logos, profiles, resumes and messages ("your content"). So that we can operate the service, you grant 1800RETAIL LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, display and distribute your content on RetailHired and through related channels such as email job alerts and search engine indexing. This license lasts for as long as your content is stored on RetailHired, and continues for copies already delivered to others, such as an application sent to an employer. You confirm that you have the rights needed to grant this license.

Our content

The RetailHired name, design, text, graphics, code and other materials that we or our licensors create are protected by intellectual property laws. You may view listings and articles and share links to them. You may not copy, republish, frame, sell or create derivative works from RetailHired or any substantial part of it without our written permission. Employers remain free to reuse their own listing content elsewhere. If you send us suggestions, we may use them without obligation to you.

9. Copyright complaints (DMCA)

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. 512).

Notice of infringement

If you believe content on RetailHired infringes your copyright, send a written notice to our designated agent that includes:

identification of the copyrighted work you claim is infringed, or a representative list if one notice covers several works;
identification of the material you claim is infringing and where it is located on RetailHired, with enough detail, such as a link, for us to find it;
your name, mailing address, telephone number and email address;
a statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent or the law;
a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf;
your physical or electronic signature.

We may remove or disable access to the material and will make reasonable efforts to tell the person who posted it.

Counter-notice

If your content was removed and you believe this was a mistake or misidentification, you may send our designated agent a counter-notice under 17 U.S.C. 512(g). It must include identification of the material and where it appeared before removal; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; your name, address and telephone number; a statement that you consent to the jurisdiction of the federal district court for your address (or, if your address is outside the United States, any judicial district in which we may be found) and that you will accept service of process from the person who sent the original notice or that person's agent; and your physical or electronic signature. We will forward the counter-notice to the person who sent the original notice. Unless that person tells us within 10 to 14 business days that they have filed a court action, we may restore the material.

Repeat infringers

We terminate the accounts of repeat infringers in appropriate circumstances.

Designated agent

Designated Agent: 1800RETAIL LLC, Attn: Copyright Agent
Until our agent's full contact details are posted here, send notices through the contact form and start your message with Copyright notice:.

A notice that does not substantially meet these requirements may not be effective. Knowingly false statements in a notice or counter-notice can lead to liability for damages.

10. Moderation, reports, suspension and termination

How listings are published

We manually review every job submitted directly by an employer before it goes live, as described in section 5. Imported listings are handled as described in section 6, and reports as described below. Review cannot catch everything, so we also rely on employers to follow these Terms and on users to tell us when something is wrong.

How to report a listing or other content

To report a listing, an account or a message, use the contact form. Start your message with Report a listing: followed by the job title or link, and tell us what is wrong. If you lost money or shared financial information because of a listing, you can also report fraud to the Federal Trade Commission at reportfraud.ftc.gov. Our Job Seeker Safety page has more guidance. For known accessibility limits of this site, see Accessibility at RetailHired.

Listings that may be illegal, discriminatory or unsafe

We want RetailHired to be a clean and ethical place to look for work. We may investigate reports of listings that appear unlawful, discriminatory, fraudulent, exploitative or unsafe, and we may review listings on our own initiative. We may temporarily hide a listing during an investigation. When we determine that a listing violates these Terms, our Job Posting Guidelines or applicable law, we will remove it and may restrict or terminate the responsible account. We do not guarantee continuous monitoring, a particular review outcome or a specific response time, and we may act without advance notice. Employers and other content providers remain responsible for their listings, and we are not responsible for listings supplied by third parties, as described in sections 5, 6, 15 and 16.

What we may do

We review the reports we receive. Depending on what we find, we may remove or unpublish content, correct its formatting, ask the person who posted it for more information, suspend or close an account, refuse future listings or registrations, and share information with authorities as described in our Privacy Policy.

If we remove your content or close your account, we will tell you the reason if you ask through the contact form, unless doing so would compromise an investigation, another person's privacy or a legal obligation. We do not promise a specific response time.

Suspension and termination

We may suspend or end your access at any time if you break these Terms, create risk or legal exposure for us or other users, or if we stop offering the service. You can stop using RetailHired at any time and ask us to close your account through the contact form. When an account is closed, we may remove its listings and profile. If your account is suspended or terminated for violating these Terms, you may not evade that restriction by creating or using another account. We may restrict accounts we reasonably determine are being used to circumvent an existing suspension or termination. Sections 8, 9, 14, 15, 16, 20 and 21, and any other terms that by their nature should continue, survive.

11. Paid services

RetailHired does not offer paid services today. There are no paid job postings, subscriptions, featured placements or candidate products, and posting terms and pricing are not yet published. Employers who want to post should contact us through the contact form.

If we introduce paid services, we will show the price, the posting duration and any renewal, cancellation or refund terms before you purchase, on the checkout page and on our pricing page. Those terms will apply together with these Terms. We will not charge you for anything you have not agreed to buy.

12. Articles, resources and planned programs

RetailHired may publish articles and other resources about retail careers, leadership and customer care on our Insights page. This material is for general information only. It is not individualized professional, legal, financial, tax or career advice, and it may not fit your situation.

We are planning programs such as seminars, virtual discussions and weekly communications for retail leaders, brands, employees and future talent. These programs are not yet available, and we will announce details when they are ready. Participation will never certify anyone's competence, guarantee an interview, a job or any employment outcome, or be required to apply for a job on RetailHired. Speakers, contributors and guests express their own views, and their appearance is not an endorsement of them or of any employer.

13. Third-party websites and services

RetailHired links to websites and services that we do not operate, including employer career sites, external application services, the employer sites that imported listings link to, and resources such as government consumer protection pages. These sites and services have their own terms and privacy practices. We do not control them and are not responsible for their content, availability, security or conduct. A link does not mean we endorse a site or have checked it.

RetailHired runs on a hosted job board platform and uses other service providers to operate the service. They act on our behalf. Our responsibility for them is governed by sections 14 and 15 and by our Privacy Policy.

14. Disclaimers

RetailHired is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not guarantee that listings, profiles, articles or other content are accurate, complete, current or lawful; that any employer, job seeker or other user will behave honestly or lawfully; that RetailHired will be available without interruption, error or loss of data; or that you will get any particular result, such as an application response, an interview, a hire or a qualified candidate.

Listings may change, close or expire at any time, including after you apply. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. Nothing in this section limits rights the law gives you that cannot be excluded.

15. Limitation of liability

To the extent permitted by law, 1800RETAIL LLC and its owners, officers, employees and contractors will not be liable to you for any indirect, incidental, consequential, special or punitive damages, or for lost profits, business or opportunities, arising out of or related to RetailHired or these Terms, even if we were told such damages were possible. This includes losses caused by a listing, another user, content from another source, or your reliance on anything published on RetailHired.

To the extent permitted by law, our total liability to you for all claims arising out of or related to RetailHired or these Terms, whatever the legal theory, is limited to the greater of (a) the total fees you paid to RetailHired in the 12 months before the event giving rise to the claim, or (b) 100 US dollars.

What these limits do not cover. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited. This includes liability for fraud or fraudulent misrepresentation, for willful misconduct, for death or personal injury caused by negligence where the law does not allow that liability to be excluded, and any other liability where applicable law provides otherwise. Where the law of your state or country does not allow some of these limits, they apply only to the extent that law allows, and you may have additional rights.

Separately from the limits above, federal law, including Section 230 of the Communications Decency Act (47 U.S.C. 230), may protect us from some claims based on information provided by employers, job seekers, listing sources and other third parties. That protection is not a blanket immunity. The statute has its own exceptions, it does not cover our own conduct or statements we make ourselves, and whether it applies depends on the claim.

16. Employer indemnification

If you are an employer or content provider, you agree to defend, indemnify and hold harmless 1800RETAIL LLC and its owners, officers, employees and contractors from third-party claims, and from the resulting damages, losses and reasonable legal costs, to the extent they arise from content you supply to RetailHired, your violation of another person's rights, your hiring practices (including unlawful discrimination, wage or pay transparency violations, or misuse of applicant information), or your breach of these Terms or the Job Posting Guidelines.

This obligation is proportionate. It applies only to the extent a claim was caused by your conduct or content, and not to the extent it was caused by us. We will notify you promptly of any covered claim, cooperate reasonably with you, and let you control the defense with counsel reasonably acceptable to us. You may not settle a claim in a way that admits fault on our behalf or imposes obligations on us without our written consent, and we may take part in the defense at our own expense. Job seekers who only search and apply for jobs are not asked to indemnify us.

17. Privacy

Our Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. Please read it.

When you apply for a job through RetailHired, you agree that we will share your application, including your resume, contact details and message, with the employer who posted the listing. The employer is responsible for how it uses your application after we deliver it. When you apply through an employer's own site or an external application service, that provider's privacy practices apply instead. For privacy requests or questions, contact privacy@1800retail.com or use the contact form.

18. Changes to these Terms

We may update these Terms as RetailHired changes, for example when we add features or paid services, or when the law changes. We will post the updated Terms on this page with a new version number and effective date. For material changes, we will make reasonable efforts to tell account holders, for example with a notice on RetailHired. If you keep using RetailHired after the effective date, the updated Terms apply to you. If you do not agree, stop using RetailHired and ask us to close your account.

19. Contact

For questions about these Terms, reports of listings or accounts, account closure requests and general support, use the contact form. For a report, start your message with "Report a listing:" followed by the job title or link. For privacy requests, including requests to access or delete your personal information, contact privacy@1800retail.com or use the contact form.

RetailHired is a brand of 1800RETAIL LLC, an Ohio limited liability company, which operates it.

Mailing address: 1800RETAIL LLC, 675 Alpha Dr, Suite G, Highland Heights, OH 44143, United States.

20. Governing law and disputes

Governing law. These Terms and any dispute about RetailHired are governed by the laws of the State of Ohio, without regard to conflict of law rules, and by applicable US federal law.

Informal resolution first. Before filing a claim, the party with the dispute will send the other a written notice describing it and the outcome wanted. We will send notices to the email address on your account. You can send notices to us through the contact form. Both parties will then try in good faith to resolve the dispute for 30 days. This step does not apply to requests for urgent injunctive relief, and it does not stop anyone from filing in time to meet a statutory deadline.

Where claims are heard. If the dispute is not resolved, claims will be brought in the state courts located in Cuyahoga County, Ohio, or the United States District Court for the Northern District of Ohio, subject to applicable jurisdiction and mandatory law.

These Terms do not require arbitration, do not waive class actions and do not waive a jury trial. The limits in section 15 continue to apply as described there.

21. General

These Terms, the Job Posting Guidelines and, if we introduce paid services, the purchase terms shown at checkout are the entire agreement between you and us about RetailHired, and they replace any earlier terms on this subject. If any part of these Terms is found unenforceable, that part applies to the extent the law allows and the rest of these Terms continues to apply. If we do not enforce a term right away, we can still enforce it later. We may assign these Terms to a successor that takes over the RetailHired business. You may not assign or transfer your rights or obligations under these Terms without our written consent. We may send notices to you by email at the address on your account or by posting them on RetailHired.