Retail Customer Service Associate
$15 - $18 USD hourly
✓ Employer posting checked · Nov 9, 2026
RetailHired's automated check found this posting on the employer's own site on this date. Availability may change. RetailHired is not affiliated with this employer, and Apply takes you to the employer's site. To correct or remove this listing, use our contact form.
- Career Advancement Opportunities
- Locally owned and operated
- Employee discounts
- Paid time off
- You enjoy serving others as we would like to be served.
- Making the best even better.
- You enjoy making a difference in your community.
- You enjoy helping others.
- You enjoy working in teams.
- You're motivated to learn new skills.
- Assist in taking regular inventory of stock.
- Attend all staff meetings.
- Be able to cut keys for customers.
- Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders and being the cashier.
- Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
- Notify customers of upcoming promotions and new products.
- Assist with loading products into customer’s vehicles as needed.
- Merchandise products according to prescribed planograms and help maintain signage.
- Restock shelves as necessary.
- Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
- Help store staff with other tasks as needed.
- Adhere to all store policies and safety standards.
- Outstanding customer service skills and a professional attitude.
- A working knowledge of the products contained in the store with a willingness to continue to learn.
- Organized, self-starter who thinks independently and solves problems.
- Knowledge of effective sales methods and techniques is preferred
- Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint is preferred
- Strong math, reading, writing, and communication skills.
- Able to lift up to 80 lbs.
- Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
- Continually expand knowledge of all departments in the store.
- Become a versatile employee, able to help in other areas when needed.
- Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
- After enough experience, become a mentor to new employees and help them understand products and retail concepts.
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.
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