Retail Lead/ Key Holder
$17 - $19 USD hourly
Retail Lead / Key Holder — Beauty & Customer Experience
Lead the team. Elevate the experience. Drive results.
Napes Soap Company is looking for an experienced and enthusiastic Retail Lead / Key Holder who is passionate about beauty, skincare, wellness, and delivering an exceptional customer experience.
If you thrive in a fast-paced retail environment, enjoy connecting with customers, and have a strong track record of achieving sales goals, we’d love to meet you.
Pay: $17–$19/hour, based on experience + Commission
Schedule: Full-Time | Nights, weekends & holidays required
Location: Kissimmee, FL
What You’ll Do
- Create a welcoming, personalized, and elevated customer experience
- Educate customers on products and provide thoughtful recommendations
- Lead by example on the sales floor and motivate the team to achieve sales goals
- Coach associates on customer engagement, product knowledge, and selling techniques
- Monitor sales performance and help drive key KPIs
- Build strong customer relationships and encourage repeat business
- Support opening/closing procedures, cash handling, merchandising, and daily store operations
- Maintain a polished, organized, and inviting sales environment
Requirements
What We’re Looking For
- Must successfully pass a background check
- 2+ years of retail sales experience required
- 2+ years of experience consistently meeting sales goals and KPIs required
- 2+ years of experience as a Sales Lead, Key Holder, Assistant Manager, or similar retail leadership role required
- Beauty, skincare, cosmetics, fragrance, luxury, wellness, or specialty retail experience
- Strong communication, leadership, and customer service skills
- A positive, confident, and outgoing personality
- Ability to thrive in a fast-paced, customer-focused environment
- Must be 18 years of age or older
- Must work nights, weekends, and holidays
Perks & Benefits
- $17–$19/hour + Commission
- 401(k) with company match
- Health insurance
- Paid Time Off (PTO)
- Employee discount
- Paid training
Ready to Join Us?
If you’re passionate about beauty, sales, customer experience, and team leadership, we want to hear from you.
Apply today with your current resume. We look forward to meeting you!
✓ Employer job page checked by RetailHired
Before we publish an imported job, we check that it is open on the employer's own site. Availability can change. RetailHired is not affiliated with this employer, and Apply takes you to the employer's site.
The employer or content provider is responsible for the details in this listing. Confirm the role, pay and location directly with the employer before you apply.
If a listing looks wrong, misleading or unsafe, read our job seeker safety page and report it through the contact form. See our Terms of Service.