Retail Sales Associate (AM)

Pay Rate : $15.00-$16.00/hour

Status: Part-time, up to 28 hours per week

Hours: 10:00am-3:00pm (hours may vary, includes Saturday)

Location: Mundelein

About the Role

Join our team in "Doing the Most Good" as a Retail Sales Associate. We're seeking friendly and enthusiastic individuals who will help create a welcoming shopping experience for our diverse community of customers and donors. This role combines customer service, retail operations, and mission-driven work to support The Salvation Army's community programs. You'll be an essential part of our team, transforming donations into resources that directly support our mission of serving those in need in our community.

Key Responsibilities 

• Provide exceptional customer service by greeting customers and offering assistance 

• Process sales transactions accurately using our Point of Sale system including opening, closing, and balancing  

• Maintain store appearance through cleaning, organizing, and restocking 

• Help meet daily production goals by processing and displaying new merchandise 

• Contribute to a positive shopping environment 

What You'll Need to Succeed 

Required Qualifications 

• High School Diploma or currently pursuing 

• Strong English communication skills for customer and team interactions 

• Basic computer skills and ability to learn new systems 

• Ability to work a flexible schedule 

• Professional appearance and adherence to dress code 

• Reliable and team-oriented mindset 

Physical Requirements 

• Ability to stand for extended periods 

• Capability to move throughout the store 

• Physical ability to handle merchandise and maintain store appearance 

Training and Development 

• Comprehensive POS system training provided 

• Expected POS system proficiency within 3 months 

• Ongoing professional development opportunities 

What Success Looks Like 

• Accurate and efficient sales transactions 

• Positive customer feedback 

• Clean and organized store environment 

• Meeting daily production and sales goals 

• Strong team collaboration 

• Reliable attendance and punctuality 

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. 

Part-Time Benefits Package

Insurance & Financial Benefits

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available

Paid Time Off (Pro-rated for part-time)

• Vacation days (accrual begins after first month, eligible after 90 days)
• Personal days (eligible after 90 days)
• Sick days with discretionary days
• Paid holidays (immediate eligibility)