✓ Employer posting checked · Nov 7, 2026
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FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity

The Retail Keyholder plays a vital role in supporting store operations by assisting in daily responsibilities, ensuring excellent customer service, and upholding company policies and procedures. Responsibilities include:

Opening and closing the store in accordance with company procedures, ensuring security and safety protocols are followed
Leading by example in delivering exceptional customer service and achieving sales goals
Supporting store leadership in overseeing daily operations, including cash handling, merchandising, and inventory control
Serving as a point of contact for store associates, providing guidance, support, and problem resolution during shifts
Assisting in training and onboarding of new team members
Addressing customer concerns promptly and professionally, escalating issues to management when necessary
Contributing to a positive team environment by motivating and recognizing team performance.

What We’re Looking For

Previous retail experience; lead or Keyholder responsibilities preferred
Strong communication, problem-solving, and interpersonal skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Dependable, punctual, and able to work flexible schedules, including evenings, weekends, and holidays
Basic math and cash-handling skills
Tech savvy with the ability to work with multiple tech devices, google drive and apple products
Ability to stand for extended periods and move throughout the sales floor

What We Offer

Medical, Dental and Vision Coverage
FSA options for Medical, Dependent Care & Commuter Benefits
Paid Time off, Paid Sick Time, and Paid Holidays
401(k) with generous match program
Free Life Insurance and AD&D
Long-Term Disability Insurance
Employee Discount

Pay Rate: This position begins at $20/HR for all New Hires into FASHIONPHILE's One Paseo, CA location. This role is also eligible for uncapped commission.

FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].

Retail Sales Associate (Keyholder)

Fashionphile