Retail Store Manager - The UPS Store

Store Manager – The UPS Store (Retail Operations & Leadership)

Location: Multiple openings across Nassau County, Long Island, NY
Pay Range: $50,000+ (based on experience)
Job Type: Full-time
Schedule: Morning, Afternoon, and Weekend shifts available

Join Our Team

Are you an experienced retail leader who’s passionate about driving results, developing teams, and creating exceptional customer experiences? At The UPS Store, we’re looking for a motivated and hands-on Store Manager to oversee daily operations and lead a high-performing retail team.

This position is for our retail locations—not a warehouse or corporate office. You’ll be responsible for managing productivity, profitability, customer service standards, and employee performance while ensuring smooth day-to-day operations.

We are a locally owned franchise group operating 10+ locations across Long Island, NY, including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station. We combine the strength of a global brand with the personal service and community connection of a local business.

What You’ll Do

• Oversee daily operations, ensuring a smooth and efficient store workflow

• Recruit, train, schedule, and coach team members to achieve performance goals

• Lead by example to deliver world-class customer service

• Manage financial performance, including cost control, sales tracking, and P&L accountability

• Prepare and submit weekly and monthly reports to ownership

• Oversee inventory management, ordering, and vendor relationships

• Execute local marketing initiatives to grow business and brand awareness

• Ensure the store is clean, organized, and compliant with safety standards

• Review and approve payroll and timesheets

• Perform opening and closing duties and ensure operational readiness

Why You’ll Love Working Here

• Competitive salary with growth opportunities across 10+ locations

• Consistent hours – no late nights (stores close at 7:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)

• Paid training and continuous leadership development

• Medical, dental, and vision insurance

• Paid vacation, holidays, and sick time

• 401(k) retirement plan with company match

• Employee discounts on products and services

• Uniforms provided and free parking

What We’re Looking For

• 5+ years of customer-facing retail management experience

• Proven leadership and team-building skills

• Experience with financial oversight and P&L management preferred

• Strong communication, problem-solving, and organizational abilities

• Advanced education or coursework preferred (college degree or tech school)

• Proficiency in Microsoft Office, Adobe Suite, and POS systems

• Reliable, professional, and goal-oriented

• Available to work weekends as needed

• Physically able to lift up to 70 lbs and perform retail duties

Compensation: $50,000+ annually (based on experience)
Job Type: Full-time

We are an equal opportunity employer committed to diversity, inclusion, and providing a positive, supportive work environment for all employees.